Privacy Policy

Information We Collect

We may collect the following categories of information to provide, improve, and personalize your Dugdugi experience:

• Personal Information Name, email address, phone number (when you register or contact support).
• Usage Data Viewing history, watch preferences, device information, app interaction data, session duration, and content interactions.
• Technical Data IP address, device model, operating system, and unique device identifiers for performance and security.

We never collect sensitive data without your explicit consent, and all data collection follows strict necessity principles.

How We Use Your Information

Your data helps us build a better streaming platform. Specifically, we use your information to:

• Stream and deliver vertical drama content smoothly without buffering.
• Recommend relevant drama series based on your watch history and tastes.
• Improve app performance, fix bugs, and enhance user experience.
• Provide customer support and respond to your inquiries.
• Ensure platform security, detect fraud, and prevent unauthorized access.
• Send service-related updates (with opt-out possibility for marketing).

Data Sharing

We do not sell your personal data. We value your trust. However, we may share information in limited circumstances:

• Service Providers: Trusted partners who help with hosting, analytics, streaming infrastructure, push notifications, and customer support tools. They must comply with strict data protection obligations.
• Legal Compliance: If required by law, subpoena, or governmental request, or to protect the rights, property, or safety of Dugdugi, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with notice.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. For example:

• Account data is kept while your account is active and for a reasonable period afterward in case of reactivation.
• Usage analytics may be anonymized and retained longer for service improvement.
• You may request deletion of your account and associated data at any time (see Your Rights).

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes encryption in transit (TLS), secure access controls, regular audits, and internal data minimization practices. However, no digital platform or data transmission can be guaranteed 100% secure. We encourage you to use strong, unique passwords and keep your login credentials confidential.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and associated data (subject to legal exceptions).
• Opt-out: Unsubscribe from marketing communications.
• Data Portability: Receive a structured, machine-readable copy of your data.

To exercise your rights, contact us at support@Dugdugi.tv. We will respond within the timeframes required by applicable law.

Children's Privacy

Dugdugi is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information. For users between 13 and 18, we recommend parental guidance and consent where legally required.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page indicates when the latest changes were made. We encourage you to review this page periodically. Your continued use of Dugdugi after any modifications signifies your acceptance of the updated policy. In case of material changes, we will notify you via in-app notification or email.